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Diploma In Secretarial Studies

Programme Level: 6 NCQF

Programme Duration: 2 years

Campus: ABM University College , Block 6, Gaborone

Study Type Available: Part-Time/Full-Time

Total Credits: 240

INTAKES: March & August

Apply Now


Diploma In Secretarial Studies

Program Level: 6 NCQF

Program Duration: 2 years

Campus: ABM University College , Block 6, Gaborone

Study Type Available: Part-Time/Full-Time

Total Credits: 240

INTAKES: March/ August

Apply Now

Programme Structure

Program Structure


  • 1. Programme Overview
  • 2. Entry Requirements
  • 3. Career Paths/Opportunities
  • 4. Year 1 Modules
  • 5. Year 2 Modules
1. Programme Overview
1. Programme Overview

The Diploma in Secretarial Studies offered by ABM University College is a professionally oriented programme designed to prepare students for dynamic roles in administrative support and office management. The programme focuses on developing advanced technical, organizational, and interpersonal skills essential for effective office operations in a wide range of industries.


Program Highlights:
1. Comprehensive Curriculum

The program covers critical areas such as office management, business communication, records management, information technology, and professional etiquette. Students are equipped with both the theoretical knowledge and practical skills required to excel in secretarial and administrative roles.

2. Skill Development

Emphasis is placed on enhancing key competencies, including time management, problem-solving, organizational planning, and proficiency in office software. Students also learn to handle confidential information with discretion and professionalism.

3. Professional Readiness

The program is tailored to meet the demands of modern workplaces, with modules that address current trends in digital transformation, workplace communication, and executive support. Students gain the ability to adapt to evolving administrative practices.

4. Experiential Learning

Through hands-on training, internships, and simulations, students gain practical experience in managing office operations. This experiential component ensures graduates are well-prepared to seamlessly transition into professional environments.

5. Career Opportunities

Graduates are well-positioned to pursue careers as executive assistants, office managers, personal assistants, administrative coordinators, or secretarial staff in both private and public sectors. The diploma also serves as a foundation for further studies in related fields.


The Diploma in Secretarial Studies at ABM University College is an excellent choice for individuals seeking a rewarding career in administrative and secretarial roles, combining academic rigor with the practical skills needed to thrive in the modern workplace.

2. Entry Requirements
2. Entry Requirements
Direct entry scheme

BGCSE/IGCSE minimum of 30 points Core Subject: English: (D), Mathematics: (C), Business Studies/Commerce/Statistics is an added advantage.

Mature Entry Scheme:

25 years and above with a minimum of 3 years relevant work experience.

Other Qualification Holders

Holders of qualifications from other bodies can be admitted to the various levels of the programme subject to approval by Admissions Committee.

3. Career Paths/Opportunities
3. Career Paths/Opportunities
  • Senior Secretary
  • Administrative Officer
  • Personal assistant/Executive assistant
  • Customer Service Officer
  • Office Clerk


4. Year 1 Modules
Year 1 Module Code
Module Name
Credits
ACC 6112

Bookkeeping

12

ECO 7119

Introduction to Economics

12

GED 7119

Communication and Study Skills

12

ICT 7119

Computer Appreciation and Applications

12

SOC 7111

Self Realisation and Emotional Intelligence

12

BUS 6112

Entrepreneurship Development 1

12

BUS 7219

Introduction to Business

12

ICT 7311

Word Processing in MS Word

12

SEC 7112 

Office Procedures

12

 SOC 7112

Ethics and Society

12

TOTAL CREDITS

120

5. Year 2 Modules
Year 2 Module Code
Module Name
Credits
BUS 7221

Business Environment

12

ACC 7119

Introduction to Accounting Introduction

12

COM 7129

Business Communication

12

ICT 7322

Spreadsheet in MS Excel

12

MGT 7329

Leadership Development

12

GED 7121

Health and Safety Management

12

ACC 7322

Office Technology and Information Processing

12

MGT 7132

Customer Service

12

SEC 7122

Dynamics of the Secretarial Profession

12

RSH 7322

Research Methodologies

12

TOTAL CREDITS

120

Frequently Asked Questions


Frequently Asked Questions

The FAQs below are only specific and relevant to Diploma In Secretarial Studies

1. What is the Diploma in Secretarial Studies programme?

The Diploma in Secretarial Studies is a practical program designed to equip students with administrative, organizational, and communication skills essential for supporting executives and managing office operations efficiently.

2. What are the career opportunities for graduates of this programme?

Graduates can work as Executive Secretaries, Administrative Assistants, Office Managers, Personal Assistants, or Receptionists in corporate organizations, government departments, and NGOs.

3. Is the Diploma in Secretarial Studies programme accredited?

Yes, the program is accredited by [insert accrediting body], ensuring it meets academic and industry standards.

5. Can I upgrade to a higher qualification after completing this programme?

Yes, graduates can pursue advanced diplomas or degree programs in related fields such as Office Administration or Business Management.

6. What are the admission requirements for this programme?

Applicants must have [list entry requirements, e.g., a high school diploma with passes in English and Mathematics or equivalent qualifications].

7. How do I apply for this programme?

Applications can be submitted online via the university’s admissions portal. Visit [insert link] for detailed instructions.

8. Are there entrance exams or interviews required?

[Yes/No. If applicable, include details about entrance exams, interviews, or any prerequisite tests.]

9. Are scholarships or financial aid available for this programme?

Yes, scholarship and financial aid packages are available for eligible students. Visit [insert link] for more information.

10. Is this program open to international students?

Yes, international students are welcome to apply. Additional requirements, such as proof of English proficiency, may apply.

11. What are the key subjects covered in this programme?

The curriculum includes courses in Office Management, Business Communication, Shorthand, Typing, Computer Applications, Records Management, Customer Service, and Professional Ethics.

12. Are practical skills emphasized in this programme?

Yes, the program includes hands-on training in typing, shorthand, and computer applications to ensure students are job-ready.

13. Are internships or work placements part of the programme?

Yes, students are required to complete internships or work placements to gain practical experience in real-world office environments.

14. How long does the program take to complete?

The program typically takes [insert duration, e.g., 1-2 years] to complete on a full-time basis.

15. Is there a final project or assessment required to graduate?

Yes, students must complete a capstone project or a comprehensive assessment that demonstrates their mastery of secretarial skills.

16. What professional skills will I gain from this programme?

Students will develop skills in typing, shorthand, office administration, communication, time management, and proficiency in office software like Microsoft Office.

17. What industries can I work in after completing this programme?

Graduates can work in sectors such as corporate business, education, healthcare, government, and non-profit organizations.

18. What is the earning potential for graduates in this field?

Earning potential varies by role and organization, but secretarial and administrative positions typically offer competitive salaries with opportunities for growth.

19. Can I start my own business with this qualification?

Yes, the skills gained in this program can help you start your own administrative support or virtual assistant business.

20. Are there any alumni success stories from this programme?

Yes, many of our graduates have secured roles in leading organizations or successfully advanced to managerial positions. Visit [insert link] for testimonials.

21. Who can I contact for more information about the programme?

For more information, contact the Admissions Office or the Department of Office Studies at [insert contact details: email, phone number, and office address].

22. Where can I find detailed course descriptions?

Detailed course descriptions are available in the program prospectus, which can be downloaded from [insert link].

23. Can I visit the campus to learn more about the programme?

Yes, prospective students are encouraged to attend open days or campus tours. Visit [insert link] to register for an event.

Discussions & Comments

Drop your question or comment and let's discuss about Diploma In Financial Management.

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